Instituto Nacional de Estadística e Informática

The National Institute of Statistics and Informatics (INEI), as governing body of the National Statistics System, in coordination with the Ministry of Economy and Finance (MEF), performs the “Tracking Survey to the Quality of Public Expenditure 2026”, which allows to implement the “Tracking System to the Provision of Government Services”.

The survey has aimed at obtaining frequent, reliable and timely information on strategic indicators in the delivery of public services and of quality for users, that allows to improve the experience that offers public institutions to its users and therefore to optimize the public expense in Peru.

Objective

To generate accurate indicators through periodic measurements to optimize the quality of public services.
To measure the user satisfaction to increase the efficiency in the provision of services of public institutions, to strengthen the confidence of the user and the institutional image.
To optimize the public expense using the information collected during the implementation of the length measuring system of the services or programmes evaluated.
To make decisions on the basis of the results obtained, which provides guidance to authorities to decide how best on the improve of the public expense, the quality and the effective service delivered.

Period of execution

Field operation of the Tracking Survey to the Quality of Public Expenditure 2026 will be developed between the months of March and December of 2026.

Contact us

Gisella Cañote Fajardo
Gisella.Canote@inei.gob.pe

Head of Project

This publication belongs to the compendium Surveys and Records

Esta publicación pertenece al compendio Surveys and Records